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Archive
Put your heart into your fingers, point and call, okay!
When you travel by train in Japan, you see workers performing pointing and muttering rituals. This is part of a Zero-accident Total Participation Campaign. Here's a job advert for Japan Trains showing Yubisashi Kakunin - literally 'Pointing Checking' or Pointing and Calling.
Pointing and Calling is a philosophy (click to make it bigger): 
There's a wikipedia page and Rick Scott writes about it on his Posterous.
There are also some helpful guides in English on how to Point and Call.
Part 1: why you should point and call:
via vod.jaish.gr.jp
Part 2: Point and Call, Basic Concepts and Applications:
via vod.jaish.gr.jp
And the frankly unmissable finale, Part 3: how to encourage pointing and calling and overcoming workers' embarrassment:
via vod.jaish.gr.jp
